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Privacy Policy

Last updated: January 2025

1. Introduction

Brightnessflux ("Company", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website brightnessflux.com and use our services.

2. Information We Collect

2.1 Personal Information You Provide

  • Name, email address, phone number, and company information
  • Account credentials and authentication information
  • Customer support communications and feedback
  • Billing and payment information

2.2 Information Automatically Collected

  • Browser type, IP address, and device information
  • Pages visited and time spent on site
  • Referral source and clickstream data
  • Cookies and tracking technologies

3. How We Use Your Information

We use collected information for purposes including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Responding to customer inquiries and support requests
  • Marketing communications (with your consent)
  • Analyzing usage patterns to improve our services
  • Detecting and preventing fraudulent activity
  • Complying with legal obligations

4. Data Security

Brightnessflux implements comprehensive security measures to protect your data, including:

  • 256-bit AES encryption for data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • SOC 2 Type II compliance and ISO 27001 certification

5. Data Retention

We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by applicable law. Users may request deletion of their data subject to legal and contractual obligations.

6. GDPR Rights

If you are a resident of the European Union, you have rights including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

7. Third-Party Sharing

We do not sell your personal information to third parties. We may share information with:

  • Service providers and business partners (under confidentiality agreements)
  • Legal authorities (when required by law)
  • Successors in business transitions

8. Cookies and Tracking

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Essential cookies are required for site functionality.

9. Third-Party Links

Our website may contain links to external websites. Brightnessflux is not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children and will promptly delete such data if discovered.

11. Policy Updates

We may update this Privacy Policy periodically. Continued use of our website following updates constitutes your acceptance of changes. We recommend reviewing this policy regularly.

12. Contact Us

For privacy-related questions or requests, please contact us at:

  • Email: privacy@brightnessflux.com
  • Address: Jl. Sudirman 45, Jakarta 12920, Indonesia
  • Phone: +62 (21) 5550123
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Email: hello@brightnessflux.com

Phone: +62 (21) 5550123

Address: Jl. Sudirman 45, Jakarta, Indonesia

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Brightnessflux is a business analytics platform. This site is for informational purposes only. No financial transactions or purchases are conducted through this website.